1. Who we are
RaffleGuru Ltd would be the controller of personal data collected through this website. A real policy would include a registered address and a contact for data protection queries.
2. What we collect
We would collect:
- account details — name, email, phone number, date of birth, address
- entry and order history
- payment confirmation data from our payment provider (not full card numbers)
- technical data — device, browser and general location from your IP address
- communications you send us
3. Why we use it
To run competitions and confirm entries, to verify age and identity, to contact winners, to provide support, to prevent fraud, to meet legal obligations, and — with your consent — to send marketing.
5. How long we keep it
Account and entry records would be kept for as long as your account is open and for a limited period afterwards to meet legal and accounting requirements, then deleted or anonymised.
6. Your rights
Under UK data protection law you have rights to access, correct, delete and port your data, and to object to or restrict certain processing. You can also complain to the Information Commissioner's Office.
